Data & Messaging Policy

• Contact details, form answers, event and volunteer registrations, attendance, ministry interests, and account information.
• Sensitive information you choose to share, including prayer, pastoral-care, benevolence, child/youth, allergy, or emergency-contact details.
• Operational records such as role assignments, tasks, messages, approvals, check-ins, security events, and consent history.

We use information to respond, provide ministry services, run events and programs, protect our systems, maintain records, and communicate with you. Access is limited according to role and ministry need.

We may use service providers for hosting, databases, email or SMS delivery, event registration, church management, analytics, payments, and security. They receive only the information needed to provide those services. We do not authorize providers to use prayer or care information for their own marketing.

Marketing SMS consent and non-marketing SMS consent are collected separately. Marketing consent is optional and is not a condition of receiving prayer support or another ministry service. Non-marketing consent covers requested follow-up, service reminders, account notices, and similar operational messages.

• Message frequency varies. Message and data rates may apply.
• Reply STOP, QUIT, END, CANCEL, OPT OUT, or UNSUBSCRIBE to revoke consent; reply HELP for help.
• We keep the form name, phone number, disclosure version, selected choices, and timestamp as a consent record.

We retain records only as long as reasonably needed for ministry operations, safety, legal, accounting, and dispute purposes. We use access controls, encryption provided by our platforms, bot protection, and audit logs; no system can guarantee absolute security.

To request access, correction, deletion, a copy of your information, or a change to communication preferences, email info@thehubnation.com. We may verify identity and retain information where legally or operationally required.